Terms and Conditions

1.1 Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances in your jurisdiction and in Cyprus when using our services. This includes but is not limited to data protection laws, intellectual property rights, export control regulations, and industry-specific requirements.

1.2 Accurate Information

You agree to provide accurate, current, and complete information when communicating with us or engaging our services. You will promptly update any information that changes to ensure we can serve you effectively and maintain accurate records.

1.3 Responsible Use

You agree to use our website and services responsibly and ethically. This includes:

• • Not attempting to harm, disable, or impair our systems or networks
• • Not using our services for any fraudulent, illegal, or unauthorized purposes
• • Not transmitting spam, malware, or other harmful content
• • Not infringing on the rights of Techne Logic or third parties
• • Not engaging in any conduct that could damage our reputation or business

1.4 Age Requirements

Our services are intended for businesses and professionals. Users must be at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent that you meet these age requirements.

1.5 Cooperation and Communication

When engaging our professional services, you agree to cooperate reasonably with our team, provide timely access to necessary resources and information, respond to communications in a timely manner, and participate in scheduled meetings and reviews as required for successful project delivery.

2.1 Service Engagement

Professional service engagements will be documented through separate service agreements, proposals, or statements of work. These documents will specify the scope, deliverables, timelines, fees, and specific terms applicable to each project.

2.2 Client Responsibilities

Successful service delivery requires client participation and cooperation. Clients are responsible for:

• • Providing accurate and complete information about their business needs and technical environment
• • Granting necessary access to systems, data, and personnel
• • Making timely decisions and providing feedback as required
• • Ensuring appropriate internal resources are available for project activities
• • Complying with payment terms outlined in service agreements
• • Maintaining backup copies of data before any system modifications

2.3 Project Delays

Delays caused by client unavailability, late provision of information or resources, or failure to meet agreed responsibilities may impact project timelines and costs. We reserve the right to adjust schedules and fees accordingly.

2.4 Third-Party Dependencies

Some projects may involve third-party software, platforms, or services. Clients are responsible for obtaining necessary licenses, subscriptions, and permissions for third-party tools. We are not responsible for third-party service performance, availability, or terms.

3.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. However, we make no warranties regarding specific outcomes, results, or business impacts from AI implementations. Success depends on factors beyond our control including data quality, organizational readiness, user adoption, and market conditions.

3.2 Disclaimer of Warranties

Except as expressly stated in service agreements, our services and website content are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

• • Warranties of merchantability or fitness for a particular purpose
• • Warranties regarding accuracy, completeness, or reliability of information
• • Warranties of uninterrupted or error-free service
• • Warranties that defects will be corrected

3.3 Technology Limitations

AI and machine learning technologies have inherent limitations and may not perform perfectly in all situations. Results may vary based on data quality, implementation approach, and environmental factors. We do not guarantee error-free operation or specific performance levels unless explicitly documented in a service agreement.

3.4 Information Disclaimer

Content on our website is for informational purposes only and should not be considered as professional advice specific to your situation. While we strive for accuracy, we make no representations about the completeness, accuracy, or suitability of any information provided.

4.1 General Limitations

To the maximum extent permitted by applicable law, Techne Logic, its officers, directors, employees, contractors, and agents shall not be liable for:

• • Any indirect, incidental, special, consequential, or punitive damages
• • Loss of profits, revenue, business, data, or anticipated savings
• • Business interruption or loss of business opportunity
• • Loss or corruption of data or information
• • Cost of procurement of substitute goods or services
• • Loss of goodwill or reputation

4.2 Maximum Liability Cap

In no event shall our total aggregate liability for all claims arising out of or relating to our services exceed the total amount paid by the client to Techne Logic for the specific services giving rise to the claim during the twelve months preceding the claim, or one thousand Euros, whichever is greater.

4.3 Exceptions to Limitations

These limitations of liability do not apply to liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

4.4 Third-Party Actions

We are not responsible for any damages, losses, or liabilities arising from the acts or omissions of third parties, including but not limited to third-party service providers, software vendors, or your own employees, contractors, or agents.

5.1 Client Indemnification

You agree to indemnify, defend, and hold harmless Techne Logic, its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from or relating to:

• • Your breach of these Terms and Conditions or any service agreement
• • Your violation of any applicable laws or regulations
• • Your infringement or violation of third-party rights
• • Your use or misuse of our services or deliverables
• • Any negligent or wrongful acts or omissions by you or your personnel
• • Your failure to maintain adequate data backups or security measures

5.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims. You may not settle any claim without our prior written consent.

6.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information exchanged during the course of our business relationship. Confidential information includes technical data, business strategies, financial information, and other non-public information disclosed by either party.

6.2 Data Protection Compliance

We process personal data in accordance with applicable data protection laws and our Privacy Policy. Clients are responsible for ensuring they have appropriate legal bases for sharing personal data with us and for complying with their own data protection obligations.

6.3 Data Security

While we implement reasonable security measures, you acknowledge that no system is completely secure. You are responsible for maintaining appropriate security measures for your own systems and for any data you provide to us.

7.1 Termination Rights

Either party may terminate the relationship in accordance with the terms specified in individual service agreements. In the absence of specific termination provisions, either party may terminate upon providing reasonable written notice to the other party.

7.2 Immediate Termination

We reserve the right to immediately terminate or suspend services if you breach these Terms and Conditions, fail to make required payments, engage in fraudulent or illegal conduct, or if we believe continued service would expose us to legal or reputational risk.

7.3 Effects of Termination

Upon termination, you remain liable for all fees and expenses incurred prior to termination. Provisions relating to confidentiality, intellectual property, indemnification, limitation of liability, and dispute resolution shall survive termination.

8.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without giving effect to any principles of conflicts of law.

8.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or our services shall be brought exclusively in the courts of Cyprus. You consent to the personal jurisdiction of such courts and waive any objection to venue.

8.3 Dispute Resolution Process

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, parties may agree to pursue mediation or arbitration as an alternative to litigation.

8.4 Time Limitations

Any claim or cause of action arising out of or relating to our services must be filed within one year after the claim or cause of action arose, or be forever barred, regardless of any statute or law to the contrary.

10.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any executed service agreements, constitute the entire agreement between you and Techne Logic regarding the subject matter hereof, superseding all prior understandings or agreements.

10.2 Modifications

We reserve the right to modify these Terms and Conditions at any time. Modifications will be effective upon posting to our website. Your continued use of our services after such posting constitutes acceptance of the modified terms.

10.3 Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be reformed to the extent necessary to make it enforceable while preserving its intent.

10.4 Waiver

No waiver of any provision of these Terms and Conditions shall be deemed or constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided in writing.

10.5 Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign these terms or any service agreements without restriction.

10.6 No Agency Relationship

Nothing in these Terms and Conditions creates any agency, partnership, joint venture, or employment relationship between you and Techne Logic. Neither party has authority to bind the other or make commitments on behalf of the other.

10.7 Notices

All notices under these Terms and Conditions must be in writing and delivered via email or postal mail to the addresses provided by each party. Notices are deemed received when delivered to the specified address.